SWISS TOURISTY
We respect your privacy completely. GDPR & FADP compliant data protection.
Last updated: March 1, 2026
Data Controller
2.1 Personal Information
| Data Type | Purpose | Retention |
|---|---|---|
| Full name | Booking identification | 5 years |
| Phone number | Communication | 5 years |
| Email address | Confirmations & updates | 5 years |
| Billing address | Invoicing | 7 years (tax law) |
| Passport/ID (if required) | Legal compliance | Duration of trip |
2.2 Journey & Technical Data
Journey Data
Technical Data
Service Delivery
Confirming bookings, coordinating transfers, driver communication, flight tracking, pickup details.
Customer Support
Handling inquiries, managing changes/cancellations, resolving complaints, post-trip follow-up.
Legal Compliance
Tax records (7 years), insurance, Swiss transport regulations, law enforcement if legally required.
Service Improvement
Anonymized usage patterns only — no personal identification.
Marketing (With Your Consent)
Special offers and new services. Opt-out anytime.
| Measure | Implementation |
|---|---|
| Encryption | 256-bit SSL/TLS |
| Servers | Switzerland-based, ISO 27001 |
| Access control | Role-based, limited employees |
| Backups | Encrypted, daily, offsite |
| Monitoring | 24/7 security operations |
We do NOT sell your data — no third-party sales, no marketing lists, no data brokers.
Limited Sharing With
| Recipient | Data Shared | Purpose |
|---|---|---|
| Your assigned driver | Name, phone, pickup details | Service delivery |
| Stripe | Payment tokens only | Payment processing |
| Insurance provider | Booking reference only | Claims processing |
| Legal authorities | Only if legally required | Legal compliance |
Access (Right to Know)
Request a copy of your data. We respond within 30 days, free of charge.
Correction (Right to Fix)
Update inaccurate data, correct contact details, modify preferences.
Deletion (Right to be Forgotten)
Request data deletion. We confirm within 30 days. Exceptions: legal obligations.
Restriction (Right to Limit)
Pause processing — retain data only without use.
Portability (Right to Transfer)
Receive your data in JSON or CSV format.
Objection (Right to Say No)
Object to marketing, profiling, or certain processing at any time.
Complaints
Contact us at info@swisstouristy.com — or escalate to the FDPIC (Swiss Data Protection Authority).Essential Cookies
Session management, booking process, security. Cannot be disabled.
Analytics Cookies
Google Analytics (IP anonymized), page usage statistics.
Marketing Cookies
Facebook Pixel, Google Ads.
| Data Type | Retention Period | Reason |
|---|---|---|
| Booking records | 5 years | Business records |
| Financial records | 7 years | Swiss tax law (OR 958e) |
| Communication | 2 years | Customer service |
| Technical logs | 90 days | Security monitoring |
| Marketing consent | Until withdrawn | Compliance |
Service intended for adults (18+). We don't knowingly collect children's data. Parental consent required for minors.
Privacy Questions?
+41 76 207 15 16
Email (DPO)
info@swisstouristy.com
Phone
+41 76 207 15 16